Report security issue

At Madbj.com, we take the security of our online store and the protection of our customers' information seriously. We have implemented a comprehensive security program to ensure the safety and confidentiality of all transactions and data on our website. This Security Issue Policy outlines our commitment to addressing any security concerns promptly and effectively.

Reporting Security Issues:

If you believe you have discovered a security vulnerability or any other potential security issue on Madbj.com, we encourage you to report it to us immediately. We appreciate the assistance of the security community and value your efforts in helping us maintain the integrity of our website.

Please follow the guidelines below to report a security issue:

  1. Provide a detailed description of the security vulnerability or issue, including any steps required to reproduce it.
  2. Include any supporting evidence such as screenshots, videos, or scripts that demonstrate the vulnerability.
  3. Submit your report via email to our designated Security Team at [email protected]
  4. Provide your contact information, including your name, email address, and preferred method of communication.

Our Response:

Once we receive your security issue report, our Security Team will promptly review and assess the reported vulnerability or issue. We strive to acknowledge receipt of your report within 48 hours and will keep you informed of our progress as we investigate and address the matter.

Our Commitment:

We are committed to addressing reported security issues in a timely manner and taking appropriate action to mitigate and resolve them. We will follow industry best practices to address identified vulnerabilities, implement necessary fixes or patches, and enhance our security measures to prevent similar issues from occurring in the future.

Reward and Recognition:

We believe in recognizing the efforts of security researchers who responsibly disclose security vulnerabilities to us. If you report a legitimate security issue and cooperate with us throughout the resolution process, you may be eligible for recognition and a discretionary reward as a token of our appreciation. The eligibility for rewards and the value of any rewards will be determined on a case-by-case basis.

Responsible Disclosure:

We request that you comply with responsible disclosure practices by not publicly disclosing any identified security vulnerabilities or sharing them with others until we have had a reasonable time to investigate and resolve the issue. We appreciate your cooperation in maintaining the security of our website and ensuring the protection of our customers' data.

Legal Considerations:

Madbj.com will not take legal action against individuals who report security issues in accordance with this policy and act in good faith. However, we reserve the right to pursue legal action against those who engage in unauthorized activities or intentionally cause harm to our website, customers, or data.

Thank you for your collaboration in keeping Madbj.com secure. Your assistance in identifying and reporting security issues helps us maintain the highest level of security for our customers. If you have any questions or need further clarification, please contact our Security Team at support@madbj.com.